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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

Last Up Date: 07/08/2024

Thank you for shopping at stzit. We provide shipping to addresses within the United States only.

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please note that delivery delays can occasionally occur due to unforeseen circumstances or carrier issues.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

stzit is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

stzit is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing Packages

If your tracking information shows that your package was delivered but you have not received it, please contact the carrier directly to investigate this issue. stzit does not hold responsibility for packages that are lost or stolen after they are marked as delivered.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

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